SHIPPING INFORMATION
At Tide Tribe, we are committed to ensuring that your orders are delivered to you in a timely manner and in perfect condition. We offer various shipping methods to suit your needs, and our packaging is designed to protect your items during transit. Our shipping costs are transparent, and we strive to provide you with the best value for your money.
We understand the importance of clear communication when it comes to shipping. That's why we make it a priority to keep you informed about the status of your order every step of the way. Whether it's processing, dispatch, or delivery, you can trust us to keep you updated.
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All orders are processed within 2 to 4 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
I ship Signed For Royal Mail 2nd Class.
Some items will be shipped from our other warehouse and could arrive in 2 separate parcels. We will contact you if this apples to your order.
EASY RETURNS & EXCHANGES
Your satisfaction is our priority at TideTribe. If you have changed your mind about a purchase or are not completely satisfied with a product, we make it easy for you to return or exchange it. Our return & exchange policy is designed to provide you with peace of mind, knowing that you can shop with confidence.
We believe in fair and transparent policies, and we want you to feel reassured when making a purchase from us. Our aim is to make the return & exchange process as seamless as possible, so you can focus on finding the perfect items that meet your needs.
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I hope you love your order, however sometimes I understand this doesn’t happen.
You have 7 Days from delivery of your order to let me know if you are unhappy with it.
Return Shipping Costs do apply unless item is faulty and proof of postage.
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Unfortunately due to hygiene reasons I am unable to offer refunds or exchanges on any earrings.
Lucky Dip Items will not qualify for a refund or exchange unless faulty.